EMC Introduced an iOS app which will help us to track the SRs( service Requests ) in real time.
Get fast, easy and secure mobile access to EMC Support to view and track your service requests anytime, anywhere. Real time synchronization ensures you get up-to-date information.
Features:-
- Get a quick summary of the service requests (SRs) you own or watch, which includes details such as service request number, time stamp, description, and severity.
- Search for a specific service request.
- Get service request details including Status, Current Action, Product and full description.
- View notes associated with a given service request and drill down to view details.
- Set the sort order of the service requests and control the requests you want to watch.
- All data within the app is protected using authentication, passcodes, encryption, and lock screens.
Available in Appstore to download.
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